Ottumwa Water & Hydro
The Ottumwa Water and Hydro utility is completely autonomous from the City of Ottumwa municipal government. It has an independent, five member, non-elected board of directors. This information is provided as a community service.
NOTE TO OUR CUSTOMERS – Construction of a floodwall around the Ottumwa Water and Hydro water treatment plant is underway. During construction there will no public access to the business office at the Water Works. The business office is going to be temporarily relocated to 505 Gateway Drive (former Grooms Construction building), in addition to a night payment drop box. Temporary office hours will be 8:15 am to 4:15 pm Monday to Friday excluding holidays. Customers may continue to pay bills at either North or South Hy-Vee stores. Ottumwa Water & Hydro appreciates cooperation from the public during construction.
Supplying Ottumwa and the surrounding area with clean, safe and reliable drinking water is our mission. The water supplied by Ottumwa Water and Hydro meets and surpasses all federal and local drinking water standards.
We take pride in being able to offer our customers a high level of customer service. Whenever you have questions regarding your water service, water quality, billing statement, payment options or any other water-related questions, we encourage you to contact us.
Affordable Emergency Repair Plans
Ottumwa Water and Hydro is proud to partner with HomeServe to offer affordable emergency repair insurance plans that provide protection against costly and inconvenient repairs to systems through their homes and properties. HomeServe is an independent company separate from Ottumwa Water and Hydro.