Transit Services and Schedules

Regular Routes

We are going more places, more often. Ottumwa Transit bus service is open to the public. Pick up a copy of our current schedule at City Hall or get one from our drivers. Free Transfers are available – valid up to 50 minutes from the time of issue from the downtown bus zone.

Click to see our regular:

Timetables / Schedules

Route Map

(pdf files)

 

BUS FARES 

  • Cash Fare is $1.50
  • Tokens – 5 tokens for $6
  • General Public Monthly Pass is $35
  • Monthly Pass for the Elderly/Disabled is $25
  • Monthly College Pass is $20
  • Kids under 5 years old ride FREE!

Tokens and Passes are sold at; Wal Mart, HyVee and City Hall.

GET ON BOARD
We stop at designated bus stops along our regular routes. We also stop for passengers along the side of the road or at intersections; just wave to the driver. Please have your fare or pass ready when you board.
We ask that our riders make front seats available for elderly, disabled, or passengers with small children.   No smoking or profane language is allowed on our buses.

 

ParaTransit Services

Our LIFT Service is designed for riders with mobility impairments. We will meet you at the curb and take you to the curb of your destination. Transit LIFT service is provided Monday through Friday. Your trip may be shared with other riders, therefore, the pick up and drop off times may be adjusted to accommodate all riders.

HOW TO USE LIFT

  1. Call the Transit office at 641-683-0695 for a LIFT application form or download and print the form.
    Click here for a LIFT application.
  2. Return the completed LIFT Application to our office at 2417 S Emma as soon as possible. This form will be processed within 21 days.
  3. Starting immediately, you may reserve your ride by calling Ottumwa Transit LIFT at: 641-683-0695 .  You can call the day before, or up to 14 days in advance of the desired pick up time.
  4. Call the Transit office and ask for Dave Silverio for reasonable modification requests.
    Click here to view our reasonable modification policy.
    Click here for a grievance form.

LIFT FARES $2.50 each way – escorts ride FREE

LIFT HOURS OF OPERATION 6 AM to 6 PM – Monday thru Friday

 

Ottumwa Transit
2417 S Emma
Ottumwa, IA 52501

ph:. 641-683-0695
fax: 641-683-0671

TTY / TTD USERS:
Call through Relay Iowa
1-800-735-2942 - toll free This call will be relayed to us for bus service information.


Office Hours:
8AM to 5PM - Mon thru Fri
Closed: New Years Day, Birthday of Martin Luther King, Jr., Washington’s Birthday, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day & the Friday after Thanksgiving, Christmas Day and one day, before or after Christmas, as designated by the Mayor.

Riders with comments or complaints about our services can call 641-683-0695 .

If you would like to file a formal grievance, download our grievance form, complete it and return it to our office or fax it to 641-683-0671.

No individual will be discriminated against in the delivery of benefits under the transit program on the basis of race, age, disability, religion, color, sex or national origin.
See our policy.

 
If you have been discriminated against, you can file a complaint Ottumwa Transit.
Download our Civil Rights Complaint Form